Poonam Southey Art Studio provides a full satisfaction before and after any purchase. Artworks are directly sold from the artist studio with a Authenticity Guarantee certificate. Studio provides a complete information about the art purchase, which includes shipping & returns and payment option. if purchaser finds any query, pls feel free to contact the artist by using Contact Me form.

 

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Shipping & Handling: Once full payment has been received. Orders will be shipped with in 3 working days and usually takes 4 - 10 days in transit, (Monday - Friday). Painting will be shipped professionally rolled in a hard tube. Ships from India via express Air-Mail Service such as DHL, FEDEX, TNT or CLASSIC for International buyer. Tracking Number, available online.

Shipping cost: Shipping cost will be included already in the Painting price. Includes Shipping service, packaging material for high protection and artwork will be shipped professionally rolled in a hard tube using carton and many other sheets to avoid any possible damage during delivery. No VAT will be charged on exports if the goods are shipped outside India and payment is received in foreign exchange.

*SPECIAL SHIPPING OFFER*
I am always happy to combine items for a shipping discount!
In order to qualify for our multiple item purchases shipping discount, please pay each invoice as it is received and include instructions to "HOLD" the item until future purchases are made, at which time I will adjust the second and subsequent invoices to reflect the savings.

Returns Policy: Your complete shopping satisfaction is my number one priority. I want all my customers to be happy with their purchase, so you can return your purchases to me for the full amount of the purchase price (less shipping & handling fees).

Artwork must be returned in its original condition with all paperwork (Certificate Of Authenticity, Invoices, ...) within seven days of delivery.

You are responsible for merchandise until it safely reaches me. To protect your return, use a carrier that offers shipment tracking. Insure the package for a safe return to me so that you are completely protected if the shipment is lost or damaged in transit. We are not responsible if the return merchandise gets lost in the mail.

Please do not return for reasons like "I changed my mind", "I thought the painting was bigger", or "the colors of the painting do not match my wall color".

Any returns not meeting the above criteria are accepted at our discretion.

Copyright: Copyright of painting retained by the artist. Poonam Southey will retain and defend all copyrights and reproduction rights to the paintings. Please do not reproduce work without the artist's written permission.



 

   
 
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